Our market segmentation methodology

Transparent. Narrative. Analytical.

We guide you through a clear, step-by-step segmentation process, blending narrative with robust analytics. Our team works to understand your objectives before diving into data, ensuring methodology matches your goals. Each stage—from discovery to delivery—brings your audience’s motivations to light, so your strategy is built on genuine, actionable insight.

Meet our team

Blending experience with fresh perspective

Claire Jennings at work

Claire Jennings

Lead Analyst

Master of Business Analytics Monash University

Audience segmentation

InsightBridge Group

Claire has over fifteen years in market research, specialising in data-driven segmentation. She brings clarity to complex datasets and helps translate findings into clear actions.

Marcus Yang researching data

Marcus Yang

Quantitative Researcher

Bachelor of Applied Statistics University of New South Wales

Behavioural patterns

MarketMap Solutions

With a background in statistics and psychology, Marcus uncovers audience behaviours and maps emerging trends. He enjoys making analytics approachable for clients and teams.

Elena Ghosh presenting

Elena Ghosh

Storytelling Strategist

Bachelor of Media and Communication Deakin University

Consumer storytelling

PersonaMotive Inc.

Elena crafts compelling narratives from segmentation outcomes, ensuring findings are relevant and practical. Her approach makes recommendations relatable and easy to apply.

Harvey Sinclair leading meeting

Harvey Sinclair

Project Director

Master of Project Management University of Melbourne

Market analytics leadership

ReachMetrics

Harvey oversees project direction and ensures consistency from initial scoping to final delivery. He prides himself on process transparency and delivering clear, measurable outcomes.

Our segmentation process explained

From initial needs assessment to stories that inform your marketing, we provide a stepwise approach that’s easy to track and understand.

1

Discovery & goal setting

We start by learning about your business, target market, and key objectives. This shapes project focus and ensures the segmentation delivers relevant, usable insight.

Includes in-depth discussions, review of current materials, and setting clear KPIs and expectations for success.

2

Data gathering & research

Next, we identify information sources, collect data from reliable channels, and work to validate each data point. This forms a solid foundation for the segmentation analysis.

Combines client data, surveys, and third-party research to fill knowledge gaps and maximise accuracy.

3

Segmentation analysis

Using advanced analytics, we identify meaningful groups within your market. Results are visualised for clarity and practical impact.

Leverages statistical tools and visual mapping to build straightforward, actionable segment profiles.

4

Actionable storytelling

We deliver findings with narrative detail, transforming analytics into stories and recommendations you can implement right away.

Workshops and tailored presentations help bring audience stories and action points to life for your teams.

Compare approaches

Features prexilavoria Other firms
Tailored segmentation models
Narrative integration
Direct team access
Transparent reporting
Ongoing support